Do the Right Thing My husband Craig and I are planning to build our dream cabin on our beautiful forested property in Northern California. We thought …
Is Your “Real” Customer Service Showing?
Do you say one thing to get the sale then another when an issue arises? Are you scarifying a positive customer journey for a little …
How to Earn the Right to Ask the Customer to Buy from You
Are you committed to serving your customer? Let’s say that you’re committed to your company, its products, and services. And, you’re committed to …