ARTICLES 2017-11-06T12:37:26+00:00

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Chiqeeta Jameson Headlines Vroman’s Bookstore Local Author Day

Chiqeeta Jameson Headlines Vroman's Bookstore Local Author Day Pasadena, CA: Chiqeeta Jameson, bestselling author, sales expert, and keynote speaker, to headline Vroman’s Bookstore Local Author Day!  Chiqeeta will present and sign copies of her #1 bestselling book – Don’t Sell. Let Them Buy: Master the Sales Conversation and Guide Your Customers to a Successful Outcome...Every Time.  The event will be hosted at Vroman’s Bookstore located at 695 E. Colorado Blvd. on Sunday, February 25th at 4:00 PM. Vroman’s Bookstore [...]

Bestselling Author Awarded 2017 Member of the Year for Culver City Chamber of Commerce

Bestselling Author Awarded 2017 Member of the Year for Culver City Chamber of Commerce There are not many people that walk the walk (and do not just talk the talk) when it comes to serving others.  Chiqeeta Jameson – Sales Coach, Speaker, and #1 Bestselling Author – is a notable exception.  In speaking with Chiqeeta, it is no surprise that she was awarded the 2017 Member of the Year for Culver City Chamber of Commerce. When asked about the [...]

What Every Salesperson Can Learn from Katie Couric

What do you do when you’re in a sales conversation and the customer throws you a curve ball by asking a question…… That you don’t know how to answer, or You know the answer but it’s not the right time to respond? Does your heart jump to your throat, your palms begin to sweat and your blood pressure rise? Do you know how to keep your emotions in check and your mind clear so you remain on the “sales [...]

The Employees You Hire Are a Reflection of Who You Are as a Business Owner

Are Your Employees Helping or Hurting Your Business?   I walked into the local mailbox/shipping store to mail a few packages. As I reached the counter I noticed that the owner, Bob, and an employee, were having a heated heart-to-heart with one of the computer check-out systems. I still call it a cash register. I didn’t want to interrupt that event by saying, “Good morning,” so I took the necessary form that needed to be completed for shipping and [...]

6 Tips to Ensure A Positive First Impression

Why Do So Many of Us Fall Short When Making A First Impression? Are you making a good first impression? I was by myself having coffee in one of my favorite restaurants, Cafe Laurent, creating a sales training workshop for a client, when I overheard a conversation between two women at the table next to me. I’m nosey, what can I say? Especially when it’s on a topic that interests me. They were discussing the program for this year’s [...]

3 Tips to Becoming an Exceptional Sales Communicator

I’m being clear! Why Can’t You Understand What I’m saying? Isn’t it frustrating when you’ve thoroughly explained yourself but the person to whom you are communicating doesn’t understand what you’re trying to say? What’s wrong with them? Are they not listening? Try this on for size. They ARE listening. It’s YOU who are the problem. What? How can that be? According to Nozomi Morgan, in her article, Take Responsibility For Being Understood In 3 Simple Steps, “Problems arise with [...]

What Is Your Sales Conversation Mindset?

Do You Interrogate, In Order To Sell? Or, do You Ask, In Order To “Serve?” Do You See Yourself as a Salesperson or a Consultant? Becoming skilled at knowing what questions to ask, how to ask them, and what to do with the answers, is crucial not only to your sales success but the success of your customers. You must master the art questioning to become a master at listening. →  Think about it. What do you do? →  [...]

How to Set the Stage for the Sales Conversation

How do you set the tone and begin a Sales Conversation? You’ve been shown into the customer’s office – you’ve gotten past the sometimes awkward introduction, made chit chat, and gathered your wits – someone has to begin the sales conversation. And, the best “someone” is you. Why? Because, right at the get-go, you want the customer to: See you as a business professional who appreciates this opportunity. Know you understand their time is valuable. Realize that this business [...]

Does Your Sales Career Make You Happy?

Are You Happy With Your Sales Career? Ugh…It’s Monday morning after another pay period of falling short of your sales goal and more embarrassingly, falling short of the company’s minimum quota set the two-week timeframe. Too many more underperformances like this and you’ll be out. Your company laptop is running slower than ever, so you’re late logging onto the conference call for the regional-ra-ra-you-can-do-it-now-here-are-four-new-products-you’re-expected-to-sell meeting that happens at the beginning of every pay period. You know the budgets are [...]

Customer Service Tip: Do the Right Thing for the Right Reason

My husband Craig and I are planning to build our dream cabin on our beautiful forested property in Northern California. We thought it would be a great idea to rent an RV for a week so we could experience what living that life would be like. So, we planned for the perfect outcome. We had an outcome alright, but it was far from perfection. In April, I called the closest RV rental company to our property. I spoke with [...]

Is Your “Real” Customer Service Showing?

Do you say one thing to get the sale then another when an issue arises? Are you scarifying a positive customer journey for a little inconvenience? You’re building a home and the mortgage broker tells you to purchase construction insurance. You find a very nice agent who sells you that insurance based on the closing date the broker designates. She also states that she is looking forward to providing the homeowner policy following construction and to a long-term relationship. [...]

How to Earn the Right to Ask the Customer to Buy from You

Let’s say that you’re committed to your company, its products, and services. And, you’re committed to serving the customers who are just waiting for you to call on them. Don’t you dare roll your eyes. I know what you’re thinking, I thought the same thing. But there are millions of business owners who want and need what you have to offer. You just need to find out who and where they are. However, just because you find these buyers [...]

Sales Coach & Trainer – Advocate for Women’s Health

  • Would you like to improve the performance of your sales team?
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